<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Background1.png" width=100% height=100% alt="Banner">
<font size="4pt">Genre: Office Drama | Interactive Fiction | Critical Thinking Simulation</font>
<font color="#e0d463" size="6pt"> **What is CYOS Gamification?**</font>
<font color="#e0d463"> Create Your Own Story (CYOS)</font> Gamification is an interactive learning method that blends storytelling with decision-based gameplay. In a CYOS experience, participants are placed at the center of a realistic, high-stakes scenario where they must make critical decisions that shape the storyline and its outcomes. Each decision triggers consequences, both positive and negative, allowing participants to experience the ripple effect of their choices—all within a safe, simulated environment.
In CYOS, gamification elements such as points, branching paths, and multiple endings keep participants engaged while reinforcing key lessons along the way. The learner becomes both the protagonist and the decision-maker, making them emotionally invested in the outcomes. This “learn by doing” approach enhances critical thinking, problem-solving, and leadership agility.
CYOS Gamification transforms training into experiential learning. It shifts the learner’s mindset from “What’s the right answer?” to *“What’s the best decision I can make given the circumstances, risks, and information available?”*
In the real world, there are no perfect answers—only leaders who can think critically, act decisively, and adjust along the way. CYOS builds those very leaders.
[[Begin the Adventure]] | [[About Harvest & Wealth]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Vucaworld.svg" width=80% height=80% alt="Banner">
<font size = "4pt">Genre: Office Drama | Interactive Fiction | Critical Thinking Simulation</font>
<font color = "#e0d463" > **Welcome to The VisionX Dilemma: A VUCA Leadership Challenge**</font>
In today’s fast-changing world, making the right decision is no longer about choosing between good and bad options—it’s about navigating uncertainty, simplifying complexity, and acting boldly even when the future is unclear. This Create Your Own Story experience puts you directly into the driver’s seat, challenging you to make critical decisions under pressure as you step into the shoes of either Daniel Tan, the seasoned boss, or Maya Lee, the rising project manager.
<font color = "#e0d463" > **What’s the story?**</font>
VisionX Digital Solutions is a market leader in digital signage—but your position is under threat. A bold, low-cost competitor called PixelTech is aggressively poaching your clients, leaving your team scrambling to respond. Every decision you make could either save the company—or accelerate its downfall.
<font color = "#e0d463" > **What’s the goal?**</font>
This isn’t just a story—it’s a gamified leadership simulation. Each decision you make will earn or lose points, shaping the outcome of your journey. Along the way, you’ll learn how to apply the powerful VUCA framework—understanding <font color = "#fff280" > **Volatility, Uncertainty, Complexity, and Ambiguity**</font>—to guide your thinking, sharpen your strategy, and lead with confidence.
<font color = "#e0d463" > **Why does this matter?**</font>
In real life, leadership doesn’t come with a crystal ball. Decisions must be made with incomplete data, conflicting advice, and relentless time pressure. This story helps you practice thinking like a leader, balancing risk and reward, while learning to spot how VUCA factors shape every corporate challenge.
Two key characters are at the heart of this story:
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-2.png" width=20% height=20% alt="Banner">
<font color = "#e0d463" > ** Daniel Tan (The Boss) **</font>– Founder and Managing Director
A visionary leader who built the company from scratch. Daniel is highly experienced but cautious when it comes to making bold decisions. He believes in sustainable business practices and values client relationships.
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Maya-1.png" width=20% height=20% alt="Banner">
<font color = "#e0d463" > **Maya Lee (The Project Manager) **</font> – Rising Star in the Company
Ambitious, strategic, and data-driven, Maya is known for her problem-solving skills and her ability to think on her feet. She represents the new wave of leadership — tech-savvy but still learning how to navigate uncertainty.
Are you ready to test your leadership instincts? Your decisions will determine if VisionX sinks or soars. The future is in your hands.
Choice: Who Will You Play As?
[[Play as Daniel Tan (The Boss)->Chapter 1 Boss]]
[[Play as Maya Lee (The Project Manager)->Chapter 1 Manager]]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width=50% height=50% alt="Banner">
<font size="4pt"> At Harvest and Wealth, we are driven by one simple yet powerful belief: People Matter. This guiding principle shapes our mission to help organizations achieve greatness through leadership development, employee retention, and cultivating a thriving work culture. By investing in their greatest asset—their people—companies can unlock organic growth and long-term success.
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/01/1736886662169-1024x768.jpg" width=50% height=50% alt="Banner">
The idea for Harvest and Wealth was born in September 2024, during a heartfelt conversation between my wife and me at a Coffee Bean & Tea Leaf in Damen. At the time, I had just sold my shares in a company I co-founded in 2022, closing a 27-year chapter in an industry I knew intimately. We envisioned creating something different—something lasting. Instead of focusing on year-to-year solutions, we wanted to leverage our experience and passion to help people grow, creating an enduring impact on companies and their teams.
Over the years, I’ve seen how different leaders approach managing their teams—some inspire and build, while others inadvertently tear down. Inspired by Jim Collins’ book Good to Great, we firmly believe that a company’s transformation begins with its people. After all, People Matter. Our goal is to help companies transition from being good to becoming great by nurturing their workforce into high performers who lead balanced and fulfilling lives.
We encourage companies to invest in what truly matters: their employees. When employees feel valued, supported, and empowered, they thrive—and so do the companies they work for. This kind of growth is organic, leading to better financial management, higher-quality services or products, and a vibrant workplace culture. At Harvest and Wealth, we call this philosophy “reaping what you sow.” By prioritizing people over profits, businesses naturally achieve sustainable success, creating a legacy of growth and innovation.
Through our consultancy and training programs, we strive to build environments where employees can grow, acquire knowledge, and gain wisdom. We believe that leadership is about leaving a legacy by empowering others to be better every day. At the heart of everything we do is this unshakable truth: People Matter. </font>
[[Main]]
<div style="display: flex; justify-content: center; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt"> ** :: THE BOSS'S JOURNEY</font>**
(set: $points to 0)
Daniel Tan slumped back into his chair, eyes locked on the email from *Urban Retail*. The words *“considering switching to PixelTech”* felt like a slap across his face. After years of building trust, relationships, and delivering innovation—now this?
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-reading-email.webp" width=80% height=80% alt="Banner">
Maya, his young and eager project manager, stood at the doorway clutching her tablet, her face a cocktail of panic and confusion.
<font color = "#e0d463" > **Maya (Project Manager):** </font>“Boss, they’re undercutting us by 20%. I checked the numbers twice—it’s brutal. If we don’t act fast, we might lose more clients.”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/DALL·E-2025-03-04-16.41.37-A-realistic-image-of-a-middle-aged-Asian-man-and-a-young-Asian-woman-having-a-serious-conversation-in-a-modern-office-inspired-by-the-reference-image.webp" width=80% height=80% alt="Banner">
Daniel sighed, rubbing his temples. He could see it in Maya’s eyes—she wanted a quick answer. Slash prices? Firefight the problem? Easy answers, but not the right ones.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, let me tell you something I learned the hard way—surviving in this industry isn’t just about who’s cheaper. It’s about how well you navigate chaos. And right now, we are in a VUCA storm.”
<font color = "#e0d463" > ** Maya (Project Manager):**</font> “VUCA? What’s that?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Volatility. Uncertainty. Complexity. Ambiguity. The four horsemen of modern business hell. PixelTech isn’t just a cheaper option—they are the unknown variable threatening everything we built.”
<font color = "#e0d463" > **Maya (Project Manager):** </font>“But if they’re cheaper, clients will leave, right? Shouldn’t we just match their price?”
Daniel shook his head, leaning forward.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, price wars are for desperate companies. We have something far more powerful—our experience, our technology, our service. But if we react like amateurs, we lose control of the narrative.”
Maya bit her lip, still unsure.
<font color = "#e0d463" > **Daniel (Boss):**</font>“That’s why understanding VUCA matters. When things are volatile, you need clarity. When it’s uncertain, you need data. When it’s complex, you simplify the problem. And when ambiguity clouds everything, you need guts to decide even if you’re half-blind.”
He stood up, pacing near the window.
<font color = "#e0d463" > **Daniel (Boss):**</font> “So, Maya, this is your first real battle. You tell me—what do we do next?”
<font color = "#e0d463" > **Maya (Project Manager):** </font>“Uh… options?”
Daniel pointed to the whiteboard, where three strategies were hastily scribbled down from their last brainstorming session.
What should Daniel do?
(link: "Call for an emergency strategy meeting with the team.")[
(set: $points to $points + 10)
(goto: "Stage2BossA")
]
(link: "Lower prices to match the competitor immediately.")[
(set: $points to $points - 5)
(goto: "Stage2BossB")
]
(link: "Do nothing and monitor the situation for now.")[
(set: $points to $points + 0)
(goto: "Stage2BossC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">:: The Project Manager Journey </font>
(set: $points to 0)
Maya Lee receives a WhatsApp message from Jordan:
"PixelTech is poaching our clients. Boss wants a strategy report by noon."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/chrome_uZvij8SMeb.jpg" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):** </font> //(Thinking)// "This is a wake-up call. We need a plan—and fast. Which approach will turn the tide?"
Without wasting a moment, Maya dials Daniel's number.
<font color = "#e0d463" > **Daniel (Boss):** </font>"Maya, I've seen the numbers. Our market share is bleeding away. I need a bold strategy on my desk by noon—no half measures!"
<font color = "#e0d463" > **Maya (Project Manager):** </font>"Understood, Daniel. I'm already weighing my options. I can dive deep into researching PixelTech’s business model, quickly draft a proposal to lower our prices, or rally the team for their insights."
<font color = "#e0d463" > **Daniel (Boss):** </font>"Time is money, Maya. I expect you to lead decisively. The competition won't wait, and neither can we. Show me you're the leader I trust."
What should Maya do?
(link: "Research PixelTech’s business model and pricing structure.")[
(set: $points to $points + 10)
(goto: "Stage2ManagerA")
]
(link: "Quickly draft a proposal to lower prices to match PixelTech.")[
(set: $points to $points - 5)
(goto: "Stage2ManagerB")
]
(link: "Inform the team and ask for suggestions.")[
(set: $points to $points + 5)
(goto: "Stage2ManagerC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: CALL FOR AN EMERGENCY STRATEGY MEETING WITH THE TEAM.</font>**
Current Points: (print: $points)
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/chrome_79lVTNPgUR.png" width=80% height=80% alt="Banner">
The meeting room at VisionX felt heavier than usual. The air-conditioning hummed softly, but no one spoke. The senior team sat around the table, eyes darting between their notes and the door, waiting for Daniel and Maya to enter.
Daniel walked in first, his sleeves rolled up—the signal that this wasn’t going to be a regular meeting. Behind him, Maya clutched her tablet like a life jacket, anxiety written all over her face.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Alright, team. Let’s get one thing clear. This is not just about losing a client—this is a stress test for VisionX. PixelTech didn’t just undercut our price—they’ve triggered a VUCA storm.”
Maya leaned in, whispering to her colleague next to her.
<font color = "#e0d463" > **Maya (Project Manager):** </font>“He keeps saying VUCA… is that some kind of military thing?”
Daniel caught the whisper and smiled grimly.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, I want you to pay attention because this is your crash course in real-world leadership. VUCA stands for Volatility, Uncertainty, Complexity, and Ambiguity—the four horsemen of corporate chaos. And PixelTech just unleashed all four.”
He drew a quick diagram on the whiteboard.
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Diagram.png" width=50% height=50% alt="Banner">
- **Volatility:** Prices are crashing. The market is shaking. This is turbulence.
- **Uncertainty:** We don’t know PixelTech’s endgame. Is this a short-term stunt or a long-term play?
- **Complexity:** It’s not just price. Clients are comparing tech, service, reliability, and reputation all at once.
- **Ambiguity:** There’s no single correct response. Every option comes with risks.
Maya raised her hand timidly.
<font color = "#e0d463" > **Maya (Project Manager):** </font>“So... should we just drop our prices too?”
Daniel sighed, pacing the room.
<font color = "#e0d463" > **Daniel (Boss):**</font> “That’s exactly the reflex reaction PixelTech wants from us—to react emotionally instead of strategically. But here’s the truth: price wars are a race to the bottom. And we built VisionX to stand for something better.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “But clients care about price, right?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “They do. But they also care about **value**—and that’s where strategy comes in. If we lose sight of our strengths, we lose the whole battle. Now the question is—what kind of counter-strategy do we want?”
Daniel paused, turning to the team.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Do we remind clients why VisionX’s quality and service beat price-cutters every time?
Do we throw them a temporary discount just to keep them happy?
Or do we play PixelTech’s game and start a full-blown price war?”
He glanced at Maya.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, I want you to decide. This is your chance to think like a leader. Use what I’ve taught you about VUCA—every decision needs to cut through the fog.”
Maya’s heart pounded. This wasn’t just a strategy meeting—it was a baptism by fire.
What should Daniel focus on?
(link: "Highlight VisionX's quality and service instead of price.")[
(set: $points to $points + 10)
(goto: "Stage3BossA")
]
(link: "Offer clients temporary discounts.")[
(set: $points to $points + 5)
(goto: "Stage3BossD")
]
(link: "Start a price war.")[
(set: $points to $points - 5)
(goto: "Stage3BossC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: LOWER PRICES TO MATCH THE COMPETITOR IMMEDIATELY.</font>**
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Mayaipset.webp" width=80% height=80% alt="Banner">
Current Points: (print: $points)
Maya stood by Daniel’s desk, her tablet trembling slightly in her hands. Her voice came out fast—like she was trying to outrun her own anxiety.
<font color = "#e0d463" > **Maya (Project Manager):**</font> “Boss, PixelTech’s pricing is way lower than ours. If we just cut our prices to match them, we can hold on to Urban Retail and avoid losing more clients. It’s the simplest way to solve this, right?”
Daniel stared at her for a long moment, then slowly shook his head.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, tell me this—why do you think they’re cheaper?”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “I... I guess they’re trying to capture market share quickly?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Exactly. That’s Volatility. Competitors enter fast, disrupt even faster, and if we react without thinking, we play their game—not ours.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya frowned, confused. )* “But if our price is higher, clients will leave—won’t they?”
Daniel stood up and paced the room, his hands animated as he spoke.
<font color = "#e0d463" > **Daniel (Boss):**</font> “That’s the problem with Uncertainty. You’re assuming price is the only reason they leave. But have we gathered data on what clients *really* want? Is it just price—or is it reliability, service, or technology?”
Maya opened her mouth, then closed it. She hadn’t thought about that.
<font color = "#e0d463" > **Daniel (Boss):** </font>“And let’s talk Complexity. If we cut prices, what happens next?”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “We... keep our clients?”
Daniel laughed sharply—half frustration, half mentorship.
<font color = "#e0d463" > **Daniel (Boss):** </font> “No, Maya. We cut prices, profits shrink, budgets collapse, and innovation slows. That’s how price wars kill companies. We simplify this complexity by understanding the real value we offer—**not just numbers, but trust, service, and results.** That’s our advantage.”
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Pricewar.png" width=50% height=50% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya’s confidence faltered. )*“But Daniel… what if we do nothing? If they undercut us and we just sit here, aren’t we guaranteed to lose?”
Daniel walked to the window, looking at the storm clouds gathering outside.
<font color = "#e0d463" > **Daniel (Boss):** </font> “That’s Ambiguity, Maya. There’s no perfect answer. But leaders don’t react out of fear. They act based on principles, data, and courage.”
He turned back to face her.
<font color = "#e0d463" > **Daniel (Boss):**</font> “So, tell me, Maya. Are you asking me to panic and follow PixelTech’s lead into a price war? Or are you ready to help me find a smarter path—one where VisionX leads, not follows?”
Maya’s fingers tightened around her tablet. This was a test—and she knew it.
What should Daniel do?
(link: "Proceed with price cuts and communicate to clients.")[
(set: $points to $points - 10)
(goto: "Stage3BossB")
]
(link: "Reconsider and explore other options.")[
(set: $points to $points + 5)
(goto: "Stage3BossA")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: MONITOR THE SITUATION FOR NOW.</font>**
Current Points: (print: $points)
Daniel leaned back in his chair, tapping his pen against the table rhythmically. Outside, the storm clouds darkened—a fitting metaphor for the chaos PixelTech had unleashed.
Maya stood awkwardly by his desk, shifting her weight from foot to foot, her face a mix of confusion and urgency. Her voice broke the silence.
<font color = "#e0d463" > **Maya (Project Manager):**</font> "Boss, I get that we don’t want to panic—but doing nothing? That’s… well, it feels like surrender. If we wait too long, PixelTech could lock in our clients before we even move.”
Daniel exhaled sharply, gesturing toward the window.
<font color = "#e0d463" >**Daniel (Boss):** </font>“Look out there, Maya. What do you see?”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/5010764d-6649-4db9-8f04-5861775d80b2.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):**</font> “Uh… traffic?”
<font color = "#e0d463" >**Daniel (Boss):**</font> “Exactly. Everyone rushing. Fast decisions. Knee-jerk reactions. That’s what they expect us to do—react without thinking. That’s how you lose control.”
<font color = "#e0d463" >**Maya (Project Manager):** </font>“But we can’t just sit here, right?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “No. We don’t sit. We **observe.** That’s the difference. In a VUCA world, clarity doesn’t come from rushing. It comes from seeing the whole board—not just the next move.”
Maya’s brow furrowed.
<font color = "#e0d463" >**Maya (Project Manager):** </font>“You keep saying VUCA. I thought that was just corporate buzzword stuff.”
Daniel’s laugh was dry.
<font color = "#e0d463" >**Daniel (Boss):**</font> “That ‘buzzword’ is what separates amateurs from leaders. Let me break it down—again.”
He drew four quick letters on the whiteboard:
**V – Volatility.**
“Things are changing fast. Prices, clients, technology. If we rush into a price war, we react to volatility without understanding it. That’s dangerous.”
**U – Uncertainty.**
“We don’t know PixelTech’s full playbook yet. Are they just cheaper, or do they have something else up their sleeve? We need data before we swing blindly.”
**C – Complexity.**
“This isn’t a simple problem, Maya. It’s not just price. It’s reputation, client trust, contracts, future upgrades. You can’t solve a complex issue with a simple solution.”
**A – Ambiguity.**
“There’s no clear ‘right answer.’ Every path comes with risk. Sometimes the boldest move is to hold your ground and watch.”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/chrome_NY9dy9lHWB.png" width=80% height=80% alt="Banner">
Maya shifted nervously.
<font color = "#e0d463" >**Maya (Project Manager):**</font> “Okay, I get it… sort of. But what if doing nothing just makes us look weak?”
Daniel locked eyes with her.
<font color = "#e0d463" >**Daniel (Boss):** </font>“That’s the hardest part of leadership. Sometimes, strength looks like silence. The market’s watching us right now—if we flinch, they’ll smell blood. If we hold, they’ll wonder what we know that they don’t.”
Maya swallowed hard.
<font color = "#e0d463" >**Maya (Project Manager):**</font> “So... what now? What if you’re wrong?”
Daniel smiled, but there was no warmth in it.
<font color = "#e0d463" >**Daniel (Boss):**</font> “That’s leadership too. Making a call with incomplete data. Welcome to the deep end, Maya.”
What’s next?
(link: "Reconsider and call for an emergency meeting.")[
(set: $points to $points + 5)
(goto: "Stage3BossA")
]
(link: "Stick to the decision and observe longer.")[
(set: $points to $points - 5)
(goto: "Stage3BossE")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: HIGHLIGHT VISIONX'S QUALITY AND SERVICE.**</font>
Current Points: (print: $points)
(if: $points >= 15)[ (set: $reaction to "The team feels confident with the strategy.")"Daniel stands at the front of the room, arms crossed, but there’s a spark in his eyes.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/BackgroundTeam.png" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):** </font>"Maya, you finally get it. We’re not a bargain bin company—we’re the gold standard. And when you lead with confidence, the team follows."
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya grins, relieved.)* 'I didn’t think they’d respond so positively. I guess people want leadership more than they want discounts."
<font color = "#e0d463" > **Daniel (Boss):**</font> *(Daniel nods.)* 'Exactly. In a volatile market, confidence is currency.'")
](else-if: $points >= 5)[ (set: $reaction to "The team is cautiously optimistic.")
Daniel watches the team closely, sensing hesitation in the room.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Photoshop_QGzk6oLgNO.png" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, the message is okay, but it’s not cutting through the noise. People see we have a plan, but they’re not sure if it’s the right one."
<font color = "#e0d463" > **Maya (Project Manager):** </font>*(Maya shifts uncomfortably. )* "I just… I wanted to cover all angles before committing too strongly."
<font color = "#e0d463" > **Daniel (Boss):**</font> *(Daniel sighs. )* "Maya, in uncertainty, you can’t wait for perfect data. You need to lead with clarity, even if the picture is incomplete. Confidence isn’t just knowing everything—it’s making the team believe we’re ready anyway."
](else:)[ (set: $reaction to "The team seems uncertain and demotivated.")
The silence in the room is thick, uncomfortable. Daniel’s jaw tightens.
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, what’s this mess? Half the team doesn’t even understand the plan. The other half looks ready to jump ship."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/The-man-Daniel-wears-.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):** </font>*(Maya’s voice falters.)* "I thought if I left room for flexibility, we could adjust later."
Daniel slams his hand on the table.
<font color = "#e0d463" > **Daniel (Boss):**</font> "In ambiguity, silence kills teams! You gave them a blank page when they needed a battle plan. When the storm hits, they need to know who’s holding the wheel."
]<font color = "#e0d463" > **Maya (Project Manager):**</font> "$reaction What’s the next move, Boss?"
What should Daniel focus on?
(link: "Launch a new marketing campaign emphasizing VisionX's strengths.")[
(set: $points to $points + 10)
(goto: "Stage4BossA")
]
(link: "Focus on client retention with personal calls and offers.")[
(set: $points to $points + 5)
(goto: "Stage4BossB")
]
(link: "Delay action and observe further.")[
(set: $points to $points - 5)
(goto: "Stage4BossC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: PROCEED WITH PRICE CUTS.** </font>
Current Points: (print: $points)
<font color = "#e0d463" > **Maya (Project Manager):** </font>"Our competitors may have the price advantage, but our personalized service and technology are our strengths. Maybe clients will see the difference?"
<font color = "#e0d463" > **Daniel (Boss):**</font> *(leans back, frowning)* "Maya, clients don’t see what we see. Right now, they see a cheaper price tag and a chance to save money. It’s up to us to *shape* their perception before PixelTech defines the story."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/daniel-lean-on-his-.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "So, we just tell them we’re better?"
<font color = "#e0d463" > **Daniel (Boss):**</font> *(shakes head)* "No. We show them. This isn’t just about cutting prices to match PixelTech—it’s about proving that staying with VisionX is worth every cent, no matter what PixelTech offers."
<font color = "#e0d463" > **Maya (Project Manager):** </font>"How do we do that?"
<font color = "#e0d463" > **Daniel (Boss):**</font> "By thinking through **VUCA**. Volatility means clients are scared of making the wrong decision—we give them certainty through loyalty. Uncertainty means they don’t know if we’ll be around in five years—we give them confidence with long-term rewards. Complexity means there’s too much noise—we simplify the choice: Stick with VisionX and unlock exclusive perks."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/chrome_jm0nJ4HNjm.png" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "That sounds… powerful. But what exactly do we offer?"
<font color = "#e0d463" > **Daniel (Boss):**</font> "That’s what we need to decide right now."
What should Daniel next step be?
(link: "Design the loyalty program and market it aggressively.")[
(set: $points to $points + 10)
(goto: "Stage4BossB")
]
(link: "Offer small discounts to loyal clients only.")[
(set: $points to $points + 5)
(goto: "Stage4BossC")
]
(link: "Do nothing and observe client reactions.")[
(set: $points to $points - 5)
(goto: "Stage4BossD")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: LAUNCH MARKETING CAMPAIGN**</font>
Final Points: (print: $points)
(if: $points >= 25)[ (set: $finalReaction to "Your strategy was a resounding success! VisionX retains key clients and gains new market opportunities.")
<font color = "#e0d463" > **Daniel (Boss):** </font>"Maya, your decisive action and bold strategy have truly paid off! This is the kind of leadership that propels us forward in today's volatile market."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Victory.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "Thank you, Daniel. By embracing the VUCA framework—staying agile, reducing uncertainty, and acting swiftly—we managed to outpace our competition."
<font color = "#e0d463" > **Final Outcome:** </font>(print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:**</font> In a VUCA world, decisiveness and adaptability are paramount. Embrace volatility, reduce uncertainty, simplify complexity, and confidently navigate ambiguity to turn challenges into opportunities.](else-if: $points >= 15)[ (set: $finalReaction to "Your strategy stabilized the company, but the market remains fiercely competitive.")
<font color = "#e0d463" > **Daniel (Boss):** </font>"Maya, your strategy kept us afloat, but the competition is still breathing down our necks. We need to refine our approach further."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/DanielMaya-Meeting.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "I understand, Daniel. This outcome shows that even when we act, continuous adaptation is necessary in a VUCA environment. I'll work on enhancing our strategy to stay ahead."
<font color = "#e0d463" > **Final Outcome:** </font>(print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:**</font> The VUCA framework reminds us that agility and proactive adaptation are critical. Constantly monitor market shifts, reduce uncertainty with timely data, and simplify complex challenges to maintain a competitive edge.
](else:)[ (set: $finalReaction to "Your strategy fell short. VisionX lost several key clients, and the team is demoralized.")
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, this failure is unacceptable. Your hesitation has left us exposed, and our position in the market is now severely weakened."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/She-is-wearing-a-stylish-grey-blouse-and-fitted-trousers-with-sh.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "I'm sorry, Daniel. I underestimated the rapid changes in this VUCA world and failed to act preemptively."
<font color = "#e0d463" > **Daniel (Boss):**</font> "In our volatile, uncertain, complex, and ambiguous environment, indecision can be catastrophic. We need a turnaround plan immediately."
<font color = "#e0d463" > **Final Outcome:** </font> (print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:**</font> In a VUCA world, delayed decisions are disastrous. Embrace rapid action, cut through uncertainty with clear data, simplify complexity, and navigate ambiguity confidently to secure success.
]
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: OFFER SMALL DISCOUNTS TO LOYAL CLIENTS ONLY.</font>**
Final Points: (print: $points)
The office felt strangely quiet after the discount program was launched. For a moment, it seemed like they had bought themselves breathing room. A few loyal clients took the bait and agreed to stay — for now.
Maya stood nervously beside Daniel’s desk, her eyes scanning the reports in her hand.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Maya-Standing.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> “The flash sale worked… didn’t it? We retained some accounts.”
Daniel sighed, leaning back in his chair. His eyes were fixed on the whiteboard, where words like *‘PixelTech’*, *‘Price War’*, and *‘Client Retention’* were still scribbled from their last meeting.
<font color = "#e0d463" > **Daniel (Boss):**</font> “Worked? Maya, a discount is a painkiller — not a cure. We didn’t solve the root problem. We just numbed it.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya’s face fell.)* “But I thought quick wins mattered.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “In a stable market, maybe. But not in this VUCA world. You need to stop thinking like this is just another competitor fight — this is survival in chaos.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “I don’t get it. We reacted fast and gave clients what they wanted — isn’t that agility?”
<font color = "#e0d463" > **Daniel (Boss):**</font> *(Daniel shook his head, his voice rising slightly.)* “Agility isn’t reacting like a headless chicken. It’s understanding the storm you’re in — and adapting **strategically**. Let me explain.”
---
<font color = "#e0d463" > ### **Daniel’s VUCA Masterclass**</font>
<font color = "#e0d463" > **Daniel (Boss):**</font> “First — *Volatility*. Everything is changing faster than you can plan for. A discount is a knee-jerk reaction to volatility — but you didn’t think about what comes next. What happens when PixelTech drops their prices again?”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/The-man-Daniel-wears-a-na.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):** </font>“We… lower them further?”
<font color = "#e0d463" > **Daniel (Boss):** </font>*(Daniel slammed his hand gently on the table.)* “Wrong! That’s *reacting*. In volatility, the right move is *clarity*. We should have doubled down on communicating our unique value — our quality, our service, our expertise. Price isn’t the only battlefield.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “Okay, but it felt so *uncertain*. We didn’t know what PixelTech would do next.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Exactly — that’s *Uncertainty*. When you don’t have all the data, you don’t panic and guess. You **seek intelligence** — client feedback, competitor intel, market signals. You gather every piece of the puzzle. We skipped that step because you wanted a quick fix.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> “But it was so *complex*! Clients were upset, sales was panicking, marketing had no direction — how was I supposed to handle all of that?”
<font color = "#e0d463" > **Daniel (Boss):**</font>“Welcome to *Complexity*. When everything is tangled, you simplify. Break it down: client retention plan, competitor pricing analysis, internal morale. Each gets a plan. Complexity shrinks when you give it structure.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya frowned. )* “And the last one? Ambiguity?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Ah… *Ambiguity*. The fog. When nothing is clear — you rely on judgment, experience, and bold decisions. You don’t wait for perfect clarity because it never comes. You lead through the fog.”
---
<font color = "#e0d463" > ### **The Hard Truth**</font>
Maya’s hands trembled slightly as she set down the reports.
<font color = "#e0d463" > **Maya (Project Manager):**</font> “I thought discounts showed we were responsive.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Responsive is good. **Responsible leadership** is better. In a VUCA world, survival isn’t about who reacts fastest — it’s about who understands the environment best and navigates it with purpose. Right now, we’re adrift because we didn’t plan ahead.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya swallowed hard.)* “So… what now?”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Now, you learn. You’re in this seat for a reason, Maya. You’re smart — but you need to stop seeing leadership as a list of tasks. It’s the art of reading the storm, adjusting the sails, and guiding the crew — even when the map is incomplete.”
<font color = "#e0d463" > **Final Outcome:**</font> "A short-term flash sale brought temporary relief, but the underlying issues remain unresolved."
<font color = "#e0d463" > **Lesson Learned:** </font>
Short-term tactics rarely work in a VUCA world. When leaders react without understanding the full environment, they risk creating deeper instability. Discounts bought time — but they didn’t build resilience.
✅ **Volatility requires Clarity.**
✅ **Uncertainty requires Intelligence.**
✅ **Complexity requires Simplicity.**
✅ **Ambiguity requires Boldness.**
<font color = "#e0d463" > **Daniel’s Final Words:** </font>
<font color = "#e0d463" > **Daniel (Boss):**</font> “Maya, leaders in a VUCA world don’t just react — they anticipate, adapt, and act with courage. You either master the storm or get swallowed by it.”
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: DO NOTHING AND OBSERVE CLIENT REACTIONS.</font>**
Final Points: (print: $points)
<font color = "#e0d463" > **Scene - Daniel’s Office**</font>
The office is eerily quiet, except for the faint hum of the air conditioner. Daniel leans against his desk, arms crossed, staring at a spreadsheet filled with red numbers. Maya sits across from him, her fingers nervously tapping her tablet.
<font color = "#e0d463" > **Daniel (Boss):**</font> "So, this is where we ended up."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/chrome_j0VFsO1dlu.jpg" width=80% height=80% alt="Banner">
Maya shifts uncomfortably in her chair.
<font color = "#e0d463" > **Daniel (Boss):**</font> "We did nothing. We observed. And while we stood still, PixelTech ran circles around us. Urban Retail is gone. Two more accounts followed. That’s not a strategy, Maya. That’s surrender."
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya’s face turns red.)* "But you always say we need to gather data before making knee-jerk decisions. I thought caution was the right approach!"
<font color = "#e0d463" > **Daniel (Boss):** </font> *(Daniel slams his palm on the desk—not in anger, but frustration. )* "Caution isn’t the enemy here. Paralysis is. In a VUCA world, waiting for the 'perfect data' is like waiting for clear skies in a hurricane."
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya stammers,)* "But... I didn’t want to overreact. What if we had made things worse?"
Daniel walks to the window, looking out at the city skyline, his voice soft but cutting.
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, the world we operate in isn’t stable. It’s not a chessboard where we see every piece. It’s a fog-covered battlefield, where the rules change while you’re playing. That’s VUCA. It’s reality."
---
<font color = "#e0d463" > **Lesson on VUCA — Brought to Life**</font>
Daniel turns back toward her, his voice firm, almost fatherly.
<font color = "#e0d463" > **Daniel (Boss):** </font> "Let me break it down so you’ll never forget. VUCA isn’t just corporate jargon—it’s survival gear."
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/VUCA-2.svg" width=100% height=100% alt="Banner">
**Volatility:** "Everything shifts fast—clients, competitors, even technology. We have to move faster than the change itself. When we waited, we gave PixelTech the opening to define the game."
**Uncertainty:** "There’s never 100% clarity. We waited for perfect information, but all we needed was *enough information* to act with courage."
**Complexity:** "Every decision touches pricing, relationships, operations, branding—it’s all tangled. You can’t untangle everything before you act. You simplify what you can, and move."
**Ambiguity:** "There was no clear answer—should we fight on price, innovate, or double down on service? That’s ambiguity, Maya. And you don’t solve ambiguity by standing still. You navigate through it, one step at a time."
---
<font color = "#e0d463" > **The Consequence**</font>
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(Maya’s voice softens,)* "So... what do we do now?"
<font color = "#e0d463" > **Daniel (Boss):**</font> *(Daniel sighs, sitting back down.)* "We rebuild. One client at a time. One strategy at a time. But next time, I need you to understand something critical: VUCA isn’t the enemy. It’s the operating system. If you want to survive in this industry, you have to think like a leader in a VUCA world."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/middle-aged-Asian-manT.webp" width=80% height=80% alt="Banner">
Maya nods, finally understanding the weight of what just happened.
<font color = "#e0d463" > **Maya (Project Manager):**</font>"I get it now, Daniel. It’s not just reacting to the world—it’s reading the storm and steering through it. I won’t forget."
Daniel offers a small smile, but his eyes still show the weight of regret.
<font color = "#e0d463" > **Daniel (Boss):** </font>"Good. Because next time, Maya, you won’t have the luxury of observing. You’ll be leading the charge."
---
<font color = "#e0d463" > **Outcome:** </font>
"A reactive approach cost VisionX dearly. The loss of key clients is evident, and recovery will be tough. But Maya just got her first real lesson in leadership—and it’s one she’ll carry for the rest of her career."
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: START A PRICE WAR.**</font>
Current Points: (print: $points)
Maya bursts into Daniel’s office, her tablet shaking in her hand.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Maya-Run-in.png" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "Daniel, the competitor’s pricing is ridiculous! Clients are asking if we can match them. Should we cut our prices even more?"
<font color = "#e0d463" > **Daniel (Boss):**</font> *( Daniel leans back, eyes narrowing. )* "Cutting prices is the easiest move, but easy doesn't mean smart. You think lowering prices solves the problem—but it just starts a new war. We’ll bleed our margins dry and weaken our value."
<font color = "#e0d463" > **Maya (Project Manager):**</font> "But if we lose clients, doesn’t that mean we lose everything?"
Daniel stands and walks to the window, arms folded.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Danile-WIndows.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, this isn’t just about price. This is about how we handle VUCA."
<font color = "#e0d463" > **Maya (Project Manager):** </font> "VUCA again? How does that help us here?"
<font color = "#e0d463" > **Daniel (Boss):** </font>"Volatility means prices will keep shifting — if we just chase that, we’ll always be one step behind. Uncertainty means we don’t fully understand PixelTech’s long game. Complexity means price is only one piece of this puzzle — service, innovation, reputation — they all matter. And Ambiguity means we might never have a clear answer, so we need to make a call based on what we *know*, not what we *wish* we knew."
He spins around to face her.
<font color = "#e0d463" > **Daniel (Boss):**</font> "This is where you grow as a leader, Maya. You decide — not just what’s easiest, but what aligns with who we are as VisionX."
<font color = "#e0d463" > **Maya (Project Manager):** </font>* (nervously)* "Okay... so what’s our move?"
How should Daniel advice Maya?
(link: "Launch a quick flash sale to attract short-term clients.")[
(set: $points to $points + 5)
(goto: "Stage4BossB")
]
(link: "Focus on upselling value-added services.")[
(set: $points to $points + 10)
(goto: "Stage4BossA")
]
(link: "Hold off and monitor the market.")[
(set: $points to $points - 5)
(goto: "Stage4BossD")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: OFFER CLIENTS TEMPORARY DISCOUNTS.</font>**
Current Points: (print: $points)
Maya’s face was tense, her fingers nervously tapping on her tablet.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/with-both-hands.-Her-face-is-tense-and-her-fingers-nervou.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> "Boss, the team is jittery. Everyone’s hearing rumors that more clients might jump ship to PixelTech. They’re worried about their bonuses—and their jobs."
Daniel sighed, leaning against the window, looking out at the city skyline.
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, fear spreads faster than facts in a VUCA storm. Right now, our own team is facing uncertainty. If we don’t get ahead of this, fear will drive their decisions—just like it drove you to suggest those price cuts earlier."
Maya shifted uncomfortably.
<font color = "#e0d463" > **Maya (Project Manager):**</font> "So… what do we do? Do we tell them everything? Won’t that make them panic more?"
Daniel turned around sharply.
<font color = "#e0d463" > **Daniel (Boss):**</font> "No, Maya. We use **Clarity** to cut through the noise. That’s how you fight Volatility. We create a space where they know what’s happening—and they know we have a plan. People can handle bad news; they can’t handle silence."
<font color = "#e0d463" > **Maya (Project Manager):**</font> "So you want to talk to the whole team?"
<font color = "#e0d463" > **Daniel (Boss):**</font> "Yes—but how we talk matters. Now, what’s our next step?"
What should be their next step?
(link: "Host a town hall meeting and gather ideas.")[
(set: $points to $points + 10)
(goto: "Stage4BossA")
]
(link: "Send a company-wide email with motivational messages.")[
(set: $points to $points + 5)
(goto: "Stage4BossB")
]
(link: "Avoid addressing the issue directly.")[
(set: $points to $points - 5)
(goto: "Stage4BossD")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">** ::LAUNCH FLASH SALE.**</font>
Final Points: (print: $points)
\
(if: $points >= 25)[ (set: $finalReaction to "Your plan worked well! Client retention is strong, and the market response is positive.") <font color = "#e0d463" > **Daniel (Boss):** </font>* (leans back, smiling) *“Maya, this is exactly the kind of decisive thinking I want to see from you. You moved fast, you understood the market pressure, and you pulled off a successful flash sale. Well done!”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Celebrate.webp " width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(relieved, but reflective)* “Thank you, Daniel. I realized that in a volatile market, hesitation is the real enemy. The moment I saw the numbers dropping, I knew we had to act—fast.”
<font color = "#e0d463" > **Daniel (Boss):**</font> * (nods)* “That’s VUCA thinking in action!
**Volatility** demands speed, and you adapted.
**Uncertainty** meant we didn’t have all the answers, but you still made a call.
**Complexity** was simplified by focusing on one key move.
And **Ambiguity**? You didn’t wait for clarity—you **created** it.”
<font color = "#e0d463" > **Maya (Project Manager):** </font>* (smiles)* “I finally get it. We can’t wait for a perfect answer. We make **bold** decisions and steer the ship in real-time.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Exactly! This isn’t just about a flash sale—it’s about mindset. Keep this momentum, and soon, you won’t need me to push you anymore. You’ll be leading these battles yourself.”
<font color = "#e0d463" > **Final Outcome:** </font> (print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:** </font>
- **Volatility:** Adapt quickly—swift responses can turn threats into opportunities.
- **Uncertainty:** You won’t always have complete information—move forward anyway.
- **Complexity:** Simplify your approach—clarity wins.
- **Ambiguity:** Stop waiting for the perfect moment—**create** it.
](else-if: $points >= 20)[ (set: $finalReaction to "Your plan managed to retain some clients, though there's room for improvement.")
<font color = "#e0d463" > **Daniel (Boss):** </font>*(arms crossed,)* “Maya, we held the line, but barely. Some clients stayed, but others still walked away. We needed a **stronger**, **faster** play.”
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(frustrated)* “I hesitated, didn’t I? I kept double-checking the risks instead of just **acting.**”
<font color = "#e0d463" > **Daniel (Boss):** </font>* (nods)* “Exactly. In **VUCA**, playing it too safe is **as dangerous** as making a bad call.
**Volatility** means waiting can be fatal.
**Uncertainty** means you have to trust instincts as much as data.
**Complexity** can’t paralyze you.
And **Ambiguity**—well, it’s the leader’s job to **bring clarity** to the chaos.”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Console-Maya.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):** </font>*(sighs)* “So, instead of worrying about getting it **perfect**, I should have focused on getting it **done**.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Bingo. Leadership isn’t about knowing all the answers. It’s about making sure we **keep moving** even when the path isn’t clear. Next time, I expect you to **own** that responsibility.”
<font color = "#e0d463" > **Maya (Project Manager):** </font>* (determined)* “I won’t make the same mistake again.”
<font color = "#e0d463" > **Final Outcome:** </font> (print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:** </font>
- **Volatility:** Market shifts demand speed—you can’t afford to stall.
- **Uncertainty:** Don’t freeze—trust the **best available** information.
- **Complexity:** Cut through the noise—act with confidence.
- **Ambiguity:** Leadership means creating clarity for **others.** ](else:)[ (set: $finalReaction to "Your plan failed to impress, and VisionX is losing ground.")
<font color = "#e0d463" > **Daniel (Boss):** </font> *(slamming a report on the desk)* “Maya. This is bad. We’re losing ground, and you let **indecision** make the choice for us.”
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-is-sitting-at-his-desk.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):**</font> *(visibly shaken)* “I—I thought we needed more data before acting. I didn’t want to make a reckless move.”
<font color = "#e0d463" > **Daniel (Boss):**</font> * (shaking his head)* “**Reckless?** Maya, **doing nothing** was the reckless move! This isn’t a slow chess game. In a **VUCA** world, hesitation is a luxury we **do not have.**”
<font color = "#e0d463" > **Maya (Project Manager):**</font> * (voice cracking)* “I... I just didn’t want to make the wrong call.”
<font color = "#e0d463" > **Daniel (Boss):**</font> * (voice firm)* “Then learn this now—**waiting too long IS a wrong call.** Every second you waited, PixelTech got stronger.
**Volatility** demanded **immediate adaptation.** You gave them time. **Uncertainty** means we make decisions with **imperfect data.** You waited for perfect information—by the time you got it, it was too late.
**Complexity** required focus, but you overanalyzed instead.
And **Ambiguity**—Maya, you let the **unknown control you** instead of shaping the outcome yourself.”
<font color = "#e0d463" > **Maya (Project Manager):** </font>*(swallowing hard)* “I see it now. I let fear guide me instead of action.”
<font color = "#e0d463" > **Daniel (Boss):**</font> * (sighs, then softens)* “You **can** fix this. But only if you learn from it. Next time, I need you **thinking like a leader**, not just reacting like a manager. Leaders **act.**”
<font color = "#e0d463" > **Maya (Project Manager):**</font> * (nods, determined) *“I won’t let fear stop me again.”
<font color = "#e0d463" > **Daniel (Boss):**</font> “Good. Because in this industry, the ones who hesitate are the ones left behind.”
<font color = "#e0d463" > **Final Outcome:**</font> (print: $finalReaction)
<font color = "#e0d463" > **Lesson Learned:** </font>
- **Volatility:** If you don’t move fast, **someone else will.**
- **Uncertainty:** **No decision** is often worse than **a wrong decision.**
- **Complexity:** The more you wait, the harder choices become.
- **Ambiguity:** Leaders create clarity. **If you wait for it, you’ve already lost.**
]
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: STICK TO THE DECISION AND OBSERVE LONGER.**</font>
Current Points: (print: $points)
Daniel leaned back in his chair, arms crossed, watching Maya pace anxiously across the office. She was still new to this kind of high-stakes decision-making, but he needed her to understand that **sometimes waiting is as dangerous as making the wrong move.**
<font color = "#e0d463" > **Maya (Project Manager):** </font>"Boss, we've been monitoring for weeks, and things aren’t improving. PixelTech is still chipping away at our clients. Should we focus on cutting operational costs to maintain profitability"
Daniel sighed, rubbing his temples.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/rubbing-his-temples-with-both-hands-showing-frustration-.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):**</font> "Maya, let me ask you something—what happens when a ship starts taking on water?"
<font color = "#e0d463" > **Maya (Project Manager):** </font>*"You… start throwing out the heavy stuff?"*
<font color = "#e0d463" > **Daniel (Boss):**</font> "Exactly. But what if you start throwing out the essentials? The things keeping you afloat?"
Maya hesitated.
<font color = "#e0d463" > **Maya (Project Manager):**</font> *"Then… you sink anyway?"*
<font color = "#e0d463" > **Daniel (Boss):**</font> *( Daniel nodded. )* "That's what reckless cost-cutting does to a company. We panic, we slash budgets, we lose service quality, and by the time we realize it—clients aren’t just choosing PixelTech because they’re cheaper. They’re choosing them because we’ve lost what made us great."
Maya frowned, still uncertain.
<font color = "#e0d463" > **Maya (Project Manager):**</font> "Then what do we do? We can’t just sit back and watch!"
Daniel took a deep breath. This was the **VUCA dilemma**—balancing action with wisdom, knowing when to move and when to hold.
<font color = "#e0d463" > **Daniel (Boss):**</font> *"We have options. But each one comes with a price. So listen carefully, Maya. This is the kind of decision that defines leaders."
What’s next?
(link: "Implement minor cost-cutting without affecting quality.")[
(set: $points to $points + 5)
(goto: "Stage4BossB")
]
(link: "Cut operational costs aggressively.")[
(set: $points to $points - 10)
(goto: "Stage4BossC")
]
(link: "Find new revenue streams instead.")[
(set: $points to $points + 10)
(goto: "Stage4BossA")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: RESEARCH PIXELTECH'S BUSINESS MODEL AND PRICING STRUCTURE. **</font>
Current Points: (print: $points)
<font color = "#e0d463" > **Maya (Project Manager):** </font>"I've compiled the competitor report—and it’s a game changer. PixelTech’s business model is lean and disruptive, and their pricing is aggressively low. Their use of advanced analytics to cut costs is impressive, but it leaves gaps in customer support and reliability."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Report-Maya-Lee-.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):** </font>"That’s alarming, Maya. What are you saying—are they a temporary flash in the pan, or do they pose a long-term threat?"
<font color = "#e0d463" > **Maya (Project Manager):** </font>"I believe there’s an opportunity here. While their prices are unbeatable on paper, their service and stability don’t match our proven track record. We can leverage our superior technology and customer service to differentiate ourselves. But we need to decide quickly—every moment of hesitation is a chance for them to pull ahead."
<font color = "#e0d463" > **Daniel (Boss):** </font>"I see two paths: we either showcase your comprehensive report with strategic recommendations that highlight our strengths, or we react by slashing prices immediately. The former builds on our brand promise; the latter could compromise our margins."
<font color = "#e0d463" > **Maya (Project Manager):** </font> "Exactly. Presenting the report would allow us to educate our clients on why our quality and support justify our pricing, while a hasty price cut might undermine our value proposition in the long run."
What’s our next move?
(link: "Present the report to Daniel with strategic recommendations.")[
(set: $points to $points + 10)
(goto: "Stage3ManagerA")
]
(link: "Suggest an immediate price reduction to match PixelTech.")[
(set: $points to $points - 5)
(goto: "Stage3ManagerB")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: QUICKLY DRAFT A PROPOSAL TO LOWER PRICE </font>**
Current Points: (print: $points)
<font color = "#e0d463" > **Maya (Project Manager):** </font>"Quick fixes rarely solve long-term problems... but this might buy us time."
After pouring over the numbers and market data, Maya finalizes a proposal that calls for an immediate price reduction. With the draft in hand, she steps into Daniel's office, her heart pounding.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Report-Maya.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):** </font> //(raising an eyebrow)// "Maya, I’ve read your proposal. You're suggesting we drop our prices right now? That’s a bold move—and a risky one."
<font color = "#e0d463" > **Maya (Project Manager):** </font>//(voice trembling but determined)// "I know, Daniel. A quick price cut might be our only shot to keep PixelTech at bay, at least temporarily. But I worry it could signal weakness to our clients and hurt our brand in the long run."
<font color = "#e0d463" > **Daniel (Boss):** </font> //(leaning forward, his tone intense)// "In a VUCA world, hesitation can be as dangerous as a misstep. Yet, acting too impulsively can also unravel our strategy. We need to strike the right balance—decisiveness tempered by insight."
Now, Maya must choose her next step:
(link: "Submit the price proposal to Daniel.")[
(set: $points to $points - 5)
(goto: "Stage3ManagerC")
]
(link: "Reconsider and research PixelTech further.")[
(set: $points to $points + 5)
(goto: "Stage3ManagerA")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: INFORM THE TEAM AND ASK FOR SUGGESTION. </font>**
Current Points: (print: $points)
<font color = "#e0d463" > **Maya (Project Manager):** </font>"Team, let's brainstorm our next move. We need fresh, bold ideas to outsmart PixelTech—our very future depends on it!"
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Mayatalking.webp" width=80% height=80% alt="Banner">
The team buzzes with anticipation as ideas begin to flow. Suddenly, Daniel's voice rings out from his office.
<font color = "#e0d463" > **Daniel (Boss):** </font>"Maya, I’m counting on you to lead this charge. Remember, in our volatile and uncertain market, indecision is a luxury we can't afford. I need you to turn this brainstorming into a concrete plan—fast!"
<font color = "#e0d463" > **Maya (Project Manager):** </font> "Understood, Daniel. I promise, we’re not here to tiptoe around problems. Let’s harness our collective creativity and craft a strategy that will secure our position in the market!"
What should Maya do now?
(link: "Consolidate ideas into a client retention plan.")[
(set: $points to $points + 5)
(goto: "Stage3ManagerD")
]
(link: "Delay action and wait for more data.")[
(set: $points to $points - 5)
(goto: "Stage3ManagerE")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: PRESENT THE REPORT TO DANIEL. **</font>
Current Points: (print: $points)
(if: $points >= 15)[ (set: $finalReaction to "The team is buzzing with energy. .")
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel beams,)// "Maya, this is exactly what I envisioned. We're not just reacting—we're taking the lead!"
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya replies confidently)// "Thank you, Daniel. To be honest, this wasn’t easy. But I applied what I just learned at the **VUCA Leadership Training** by **Harvest & Wealth Consultancy**. They taught us that in a world where everything is volatile, uncertain, complex, and ambiguous, we can’t wait for perfect information. We have to create clarity from chaos."
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel nods, impressed)//
"That’s exactly the mindset we need. This isn’t about finding the safest path—it’s about creating a path no matter how foggy it gets. You’re turning uncertainty into opportunity, and that’s leadership."
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya smiles)//
"Let’s steer this storm, Daniel. Together, we’ll turn this crisis into our finest hour."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Maya-on-white-board.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya (Project Manager):** </font>//(Maya replies confidently)// "Our strategy resonates. It's time to convert these challenges into opportunities and drive our success forward."](else-if: $points >= 5)[ (set: $finalReaction to "The mood is measured.")
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel remarks,)// "Maya, your report shows promise, but I’m still not entirely convinced. We need to sharpen our approach."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-reading.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya responds with calm resolve)// "I understand, Daniel. The team is supportive but cautious because they, too, are adjusting to this VUCA world. I attended a **VUCA Leadership Training** recently with **Harvest & Wealth Consultancy** and it opened my eyes."
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel raises an eyebrow)// "Oh? What did they teach you?"
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya explains)// "They taught us that hesitation doesn’t eliminate risk—it amplifies it. **Volatility** needs us to create **speedy clarity**. **Uncertainty needs** **constant sensing**. **Complexity** needs **smart simplification**, and **Ambiguity** needs **leaders willing to act despite incomplete data**. This report isn’t perfect, but it’s actionable—and that’s what matters right now."
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel softens)// "Alright. Let’s refine this together. If we build on what you’ve learned, we can turn this into a roadmap the whole team can rally behind.""](else:)[ (set: $finalReaction to "Tension fills the room. ")<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel frowns,)// "Maya, this is unacceptable. Your report reeks of hesitation. The team is lost and unmotivated."
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya stammers,)// "I thought more data would clarify our next steps..."
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel’s voice hardens)// "Maya, this is exactly the kind of paralysis that kills companies in a **VUCA world**. Haven’t you learned? Volatility doesn’t wait for perfect data. Uncertainty doesn’t pause until we’re comfortable. Complexity doesn’t unravel itself, and ambiguity certainly doesn’t offer us clear answers."
<font color = "#e0d463">**Maya (Project Manager):**</font> //(Maya looks down)// "I… I actually attended a **VUCA Leadership Training** last month. But I guess I didn’t apply it when it mattered most."
<font color = "#e0d463">**Daniel (Boss):**</font> //(Daniel sighs)// "That’s the point, Maya. Knowledge without action is just theory. Real leaders **act under pressure**, even when visibility is poor. Remember this failure—because next time, there won’t be room for hesitation."
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/DALL·E-2025-03-05-16_20250305164403-1.webp" width=80% height=80% alt="Banner">
]
$finalReaction
What is the next step?
(link: "Prepare a detailed client retention plan and present it to Daniel.")[
(set: $points to $points + 10)
(goto: "Stage4ManagerA")
]
(link: "Suggest a loyalty program for existing clients.")[
(set: $points to $points + 5)
(goto: "Stage4ManagerB")
]
(link: "Wait for Daniel’s instructions.")[
(set: $points to $points - 5)
(goto: "Stage4ManagerC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: SUGGEST PRICE REDUCTION TO MATCH PIXELTECH. ** </font>
Current Points: (print: $points)
<font color = "#e0d463" >**Maya (Project Manager):** </font> "Daniel, I’ve reviewed PixelTech’s pricing strategy, and they’re coming in **20% lower** across the board. It’s aggressive, but they’re cutting corners to make it work. Our service quality is still superior."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/price_reduction.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Daniel (Boss):** </font> //(leans forward, tapping his pen on the table)// "Lower prices might buy us some time—but it’s a dangerous game, Maya. Competing on price alone turns us into a commodity. That’s not who VisionX is."
<font color = "#e0d463" > **Maya (Project Manager):** </font> "Agreed, but if we lose clients before we get to show them the value we bring, quality won’t matter because they’ll already be gone."
<font color = "#e0d463" >**Daniel (Boss):** </font> *(pauses, then slams his notebook shut) *"Alright. Let’s hit this from two angles. We adjust our pricing where necessary, but we don’t stop there. We **double down on relationships**—remind our clients why they chose us in the first place. Technology alone isn’t enough; it’s the trust, the personal touch, the commitment we’ve built."
<font color = "#e0d463" >**Maya (Project Manager):** </font> "So you’re saying we shift the conversation from 'cheap' to 'value'?"
<font color = "#e0d463" > **Daniel (Boss):** </font> "Exactly. PixelTech can race to the bottom all they want. We’re going to climb to the top by giving clients more reasons to stay loyal."
<font color = "#e0d463" >**Maya (Project Manager):** </font>"Understood. So where do we start?"
What’s next?
(link: "Create a customer satisfaction survey and offer free upgrades to top clients.")[
(set: $points to $points + 10)
(goto: "Stage4ManagerA")
]
(link: "Set up client meetings to discuss their concerns.")[
(set: $points to $points + 5)
(goto: "Stage4ManagerB")
]
(link: "Ignore client feedback and focus on new sales.")[
(set: $points to $points - 5)
(goto: "Stage4ManagerC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: SUBMIT THE PRICE PROPOSAL TO DANIEL.** </font>
Current Points: (print: $points)
<font color = "#e0d463" >**Maya (Project Manager):** </font>*"Daniel, I’ve run the numbers—if we match PixelTech’s prices, we might hold on to some clients."*
<font color = "#e0d463" >**Daniel (Boss):** </font> *(leans back in his chair, fingers steepled)* "Maya, you know that’s a dangerous game. If we enter a price war, we’re signaling to the market that price is our only value. We built VisionX on innovation, not desperation."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/sitting-in-a-modern-office.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):** </font> *"I know, but clients are restless. They see PixelTech’s offer flashing in their inboxes, and they’re asking questions. If we don’t respond, they might walk."*
<font color = "#e0d463" >**Daniel (Boss):** </font> *(stands up, pacing the room)* "We’re not running a flea market! We’re the trusted name in digital signage because of our **technology**, our **service**, and our **experience**. If all we offer is a lower price, what’s left to differentiate us?"
<font color = "#e0d463" >**Maya (Project Manager):** </font> *(voice rising slightly)* "So you’re saying we just sit and watch them pick off our clients one by one?"
<font color = "#e0d463" >**Daniel (Boss):** </font> *(turns sharply)* "I didn’t say that! But slashing prices is a knee-jerk reaction. We need to shift the conversation—make them see why **VisionX** is worth every cent. If we panic, we’ve already lost."
<font color = "#e0d463" >**Maya (Project Manager):** </font> *"Then we need to act fast, before the narrative slips out of our hands."*
<font color = "#e0d463" >**Daniel (Boss):** </font>*(nods)* "Agreed. So what’s your move, Maya? Convince me."
What’s next?
(link: "Launch a targeted marketing campaign emphasizing quality.")[
(set: $points to $points + 10)
(goto: "Stage4ManagerA")
]
(link: "Offer small discounts to key clients.")[
(set: $points to $points + 5)
(goto: "Stage4ManagerB")
]
(link: "Hold off and monitor the situation.")[
(set: $points to $points - 5)
(goto: "Stage4ManagerC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**::CONSOLIDATE IDEAS INTO A CLIENT RETENTION PLAN. **</font>
Current Points: (print: $points)
<font color = "#e0d463" >**Maya (Project Manager):** </font>"Daniel, the team is on edge. Rumors about PixelTech are flying, and some are worried we’re sitting ducks. Should we bring them into this discussion, or handle this at management level?"
<font color = "#e0d463" >**Daniel (Boss):** </font> (leans back in his chair, tapping a pen on the table) "Maya, the best ideas don’t always come from the top. If we want solutions that actually work on the ground, we need to involve the very people who deal with our clients every day. It’s time for some open brainstorming."
<font color = "#e0d463" >**Maya (Project Manager):** </font> (nods) "That makes sense. If they feel part of the solution, we might reignite their confidence too."
<font color = "#e0d463" >**Daniel (Boss):** </font> "Exactly. But listen—this can’t turn into a pity party. I want bold ideas, no fear-driven nonsense. We’re VisionX, not some fly-by-night vendor. Make them believe it."
What’s next?
(link: "Organize team brainstorming sessions.")[
(set: $points to $points + 10)
(goto: "Stage4ManagerA")
]
(link: "Send motivational emails to the team.")[
(set: $points to $points + 5)
(goto: "Stage4ManagerB")
]
(link: "Ignore team concerns and focus on sales.")[
(set: $points to $points - 5)
(goto: "Stage4ManagerC")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: DELAY ACTION AND WAIT FOR MORE DATA.** </font>
Current Points: (print: $points)
<font color = "#e0d463" >**Maya (Project Manager):** </font> "Daniel, I’ve been analyzing the data, but honestly… the picture’s still unclear. I’m thinking maybe we hold off any drastic moves until we get clearer signals."
<font color = "#e0d463" >**Daniel (Boss):** </font> * (slams his hand on the table)* "Hold off? Maya, are you serious? PixelTech isn’t waiting for 'clear signals'. They’re already snatching our clients while we sit here debating!"
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-wears-a-navy-blue.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):** </font> "I understand, but if we rush into something half-baked, we could make things worse. We need to know exactly where to cut or where to invest. We can’t just gamble."
<font color = "#e0d463" >**Daniel (Boss):** </font> "This isn’t a gamble—it’s survival. Every minute we hesitate is another minute PixelTech is whispering sweet deals into our clients' ears. What do you propose? Do we cut costs? Do we fight them on price? Or do we innovate and create new revenue streams?"
<font color = "#e0d463" >**Maya (Project Manager):** </font> * (takes a deep breath)* "If we slash costs too hard, we’ll look desperate—and worse, we’ll damage service quality. But if we innovate, it could set us apart, though it takes time. What’s our move, Daniel?"
<font color = "#e0d463" >**Daniel (Boss):** </font>"That’s exactly why I hired you—to tell me what’s next! So, Maya—are we cutting, fighting, or building? Choose wisely because VisionX’s future is riding on this."
What’s next?
(link: "Implement minor cost-cutting without affecting quality.")[
(set: $points to $points + 5)
(goto: "Stage4ManagerB")
]
(link: "Cut operational costs aggressively.")[
(set: $points to $points - 10)
(goto: "Stage4ManagerC")
]
(link: "Find new revenue streams instead.")[
(set: $points to $points + 10)
(goto: "Stage4ManagerA")
]
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: PREPARE A DETAILED CLIENT RETENTION PLAN**</font>
Final Points: (print: $points)
(if: $points >= 25)[ (set: $finalReaction to "Your detailed plan impresses the leadership! VisionX retains clients and solidifies its market position.")
<font color = "#e0d463" >**Daniel:**</font> "Excellent work, Maya. Your plan not only saved our key accounts but has positioned us for future growth."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-shake-hand.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya: (Project Manager)** </font>"Thank you, Daniel. I learned that in a volatile and uncertain market, decisive action—rather than waiting for perfect information—is essential."
](else-if: $points >= 15)[ (set: $finalReaction to "Your plan shows promise, though there are still challenges ahead.")<font color = "#e0d463" >**Daniel:**</font> "Maya, your plan has potential, but it falls short in addressing all our vulnerabilities. We must refine it immediately if we're to stay ahead."
<img src="https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-rubbing-chin.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya: (Project Manager)** </font>"I understand, Daniel. I'll rework the strategy and focus on actionable steps. In this VUCA world, we must act even when uncertainty looms."
](else:)[ (set: $finalReaction to "Your plan didn't meet expectations. VisionX is now vulnerable to competitor moves.")
<font color = "#e0d463" >**Daniel:**</font> "I'm deeply disappointed, Maya. Your indecision left us exposed, and our competitors are already capitalizing on our hesitation."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Danaiel-Upset.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" > **Maya: (Project Manager)**</font> "I'm sorry, Daniel. I overanalyzed and hesitated instead of acting. I now see that in a volatile, uncertain, complex, and ambiguous environment, we must trust our instincts and move decisively."
]
<font color = "#e0d463" >**Final Outcome:** </font>(print: $finalReaction)
<font color = "#e0d463" >**Lesson Learned:** </font>
In today's VUCA world—where Volatility, Uncertainty, Complexity, and Ambiguity shape every decision—hesitation and over-analysis can be disastrous. To remain competitive:
- **Embrace Volatility:** Adapt quickly and expect rapid changes.
- **Reduce Uncertainty:** Gather essential data and act on it rather than waiting for complete clarity.
- **Simplify Complexity:** Break down challenges into manageable parts to make swift, informed decisions.
- **Navigate Ambiguity:** Trust your strategic instincts and be prepared to adjust course on the fly.
Let this experience be a turning point: decisive action is key to success.
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: IMPLEMENT MINOR COST CUTTING**</font>
Final Points: (print: $points)
(set: $points to 10)
(if: $points >= 20)[ (set: $finalReaction to "Your client-focused strategy works wonders! Clients are loyal, and the team feels optimistic.")
<font color = "#e0d463" >**Daniel (Boss):**</font> "Maya, your decision to implement minor cost-cutting without compromising quality was spot-on. Our clients continue to trust us, and morale is soaring."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-Happy.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):**</font> "Thank you, Daniel. I knew that by making small, decisive adjustments, we could preserve our quality while improving efficiency. This is exactly what our dynamic market required."
<font color = "#e0d463" >**Final Outcome:**</font> (print: $finalReaction)
<font color = "#e0d463" >**Lesson Learned:** </font>
In a VUCA world, even minor proactive measures—executed swiftly—can stabilize your business. Embrace agility and act decisively to navigate volatility and uncertainty.
](else-if: $points >= 10)[
(set: $finalReaction to "Your strategy has some success, but improvements are needed.")<font color = "#e0d463" >**Daniel (Boss):** </font>"Maya, while your cost-cutting measures brought some positive changes, they weren't assertive enough. Our market moves fast, and hesitation costs us dearly."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Maya-Confuse.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):** </font>"I understand, Daniel. I see now that waiting for more data led to missed opportunities. I'll refine our strategy and act more decisively next time."
<font color = "#e0d463" >**Final Outcome:**</font> (print: $finalReaction)
<font color = "#e0d463" >**Lesson Learned:** </font>
In the face of Volatility, Uncertainty, Complexity, and Ambiguity, even moderate delays can weaken your position. The key is to balance caution with timely, bold action.
](else:)[
(set: $finalReaction to "Your strategy fails to retain key clients, and market share slips away.")<font color = "#e0d463" >**Daniel (Boss):**</font> "Maya, your indecision has left us reeling. We lost key clients because we hesitated—this is a critical failure that we cannot afford."
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-Angry-with-Maya.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):** </font>"I'm sorry, Daniel. I misjudged the urgency of our situation. I now see that in this volatile and unpredictable environment, inaction is not an option."
<font color = "#e0d463" >**Final Outcome:** </font>(print: $finalReaction)
<font color = "#e0d463" >**Lesson Learned:** </font>
The VUCA framework reminds us that rapid change demands quick and confident decisions. Inaction or over-caution can lead to disastrous outcomes. Embrace decisiveness to safeguard your future.
]
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<font color = "#e0d463" size = "6pt">**:: IGNORE TEAM CONCERNS AND FOCUS ON SALES.**</font>
Final Points: (print: $points)
<font color = "#e0d463" >**Daniel (Boss):** </font>"Maya, I trusted you to lead this initiative. Your hesitation has cost us dearly. We had every opportunity to act—every sign of volatility, uncertainty, complexity, and ambiguity should have propelled us to decisive action!"
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Daniel-Advice-Maya-.webp" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**Maya (Project Manager):** </font>"I... I thought I was gathering all the necessary data, ensuring we made the right move. I believed caution was the best path forward."
<font color = "#e0d463" >**Daniel (Boss):**</font>"Caution? In this VUCA world, hesitation is a liability! Our competitors moved swiftly, and your indecision left us exposed. How can we remain strong if we can’t adapt in time?"
<font color = "#e0d463" >**Maya (Project Manager):** </font> "I understand your anger, Daniel. I failed to act preemptively—failed to trust my instincts when the situation demanded bold leadership. I'm truly sorry."
<font color = "#e0d463" >**Daniel (Boss):**</font> "Sorry isn’t enough, Maya. Our clients, our reputation—everything is at stake. Next time, I need you to lead with confidence, even amid uncertainty. We cannot afford another miscalculation."
<font color = "#e0d463" >**Outcome:**</font> "Waiting too long or indecision has weakened your strategy. VisionX is now at a competitive disadvantage."
<font color = "#e0d463" >**Lesson Learned:** </font>
In today's VUCA world—where Volatility, Uncertainty, Complexity, and Ambiguity shape every decision—delays and hesitation can be fatal to strategic success. VisionX's struggle highlights the importance of acting decisively.
By integrating these VUCA principles into your decision-making process, you can build resilience and avoid the pitfalls of indecision, ensuring that your future strategies are both proactive and robust.
**The End.**
[[Lesson On VUCA]] | [[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/Vucaworld.svg" width=80% height=80% alt="Banner">
<font color = "#e0d463" size = "6pt">**: :KEY TAKEAWAYS FROM THE STORY : :**</font>
In the VUCA-driven business landscape, the ability to navigate uncertainty is what separates thriving leaders from struggling ones. Let’s break down these key takeaways in greater depth and relate them to real-world decision-making.
<font color = "#e0d463" >**✅ VUCA is a decision-making framework, not just a buzzword.</font>**
Many people hear the term VUCA (Volatility, Uncertainty, Complexity, Ambiguity) and think of it as just another trendy corporate term. But VUCA is not a passive concept—it’s a framework for action.
<img src=" https://hwlifecoaching.com/wp-content/uploads/2025/03/VUCA-ICON.svg" width=80% height=80% alt="Banner">
<font color = "#e0d463" >**VOLATILITY </font>** (Rapid & Unexpected Changes)
Markets shift overnight. A new competitor, an economic downturn, or emerging technology can disrupt entire industries.
Leaders can't control volatility, but they can anticipate and adapt quickly by having flexible strategies.
<font color = "#e0d463" >**UNCERTAINTY**</font> (Lack of Predictability)
Decisions often need to be made with incomplete information. PixelTech’s price war in the story was an uncertain threat—Daniel and Maya couldn't wait for all the answers before responding.
The solution? Leaders must collect as much data as possible but not let gaps in knowledge paralyze them.
<font color = "#e0d463" >**COMPLEXITY** </font> (Multiple Interconnected Factors)
Business problems are rarely simple. The pricing war, client relationships, brand positioning, and profitability were all interconnected challenges in VisionX’s situation.
The best leaders simplify complexity by breaking problems down into manageable pieces and prioritizing what matters most.
<font color = "#e0d463" >**AMBIGUITY**</font> (Lack of Clear Meaning or Direction)
Sometimes, there’s no clear right answer. Should VisionX lower prices, focus on service differentiation, or invest in aggressive marketing? Each path carried risks and rewards.
Instead of being paralyzed by ambiguity, great leaders trust their experience, intuition, and team insights to act decisively.
<font color = "#e0d463" size = "6pt"> **🔹 FINAL THOUGHT: ** </font>
The best leaders don’t fear VUCA—they use it as a tool to frame their decisions, ensuring they remain proactive, adaptable, and resilient.
<font color = "#e0d463" >**✅ Leaders must act despite uncertainty.**</font>
**🔹 Why is this important? **
Many managers wait too long for the "perfect moment"—but in business, perfection is an illusion.
Waiting for 100% clarity = Losing the battle before it even starts.
By the time you have all the answers, your competition has already moved forward.
**🔹 In the story: **
Maya wanted more data before acting, but Daniel knew that decisions must be made even in uncertainty.
**🔹 Real-world Example: **
During the COVID-19 pandemic, companies had no clarity on supply chains, demand patterns, or long-term consumer behavior. Those who waited for certainty struggled or collapsed, while companies that acted fast (adapting supply chains, shifting to e-commerce, and modifying product offerings) thrived.
**🔹 Lesson for Leaders: **
To win in a VUCA world, you must act based on probabilities and informed judgment—even if some risk remains. Decisiveness builds momentum.
<font color = "#e0d463" >**✅ Hesitation is a bigger threat than making the wrong move.</font>**
🚨** The Myth: **People often believe that making the wrong decision is the worst possible outcome. It's not.
🚨 **The Reality:** Indecision is far deadlier.
🚨 **In the story:** Maya hesitated because she wanted a risk-free solution.
Daniel had to push her to take action, or VisionX would have completely lost its clients.
**🔹 Real-world Example: ** Nokia vs. Apple
Nokia dominated the mobile phone market for over a decade—until it hesitated.
When Apple launched the iPhone (2007), Nokia executives delayed adapting to the new touchscreen, app-based ecosystem.
By the time Nokia reacted, Apple and Android had taken over the smartphone industry—Nokia's hesitation cost them everything.
**🔹 The Lesson: **
The best leaders don’t obsess over avoiding mistakes—they obsess over keeping momentum. Even if a decision isn’t perfect, it keeps the company moving forward, allowing for adjustments along the way. A bad decision can be corrected. No decision leads to paralysis.
<font color = "#e0d463" >** ✅ Success isn't just about avoiding failure—it’s about being bold enough to lead. </font>**
**🔹 The Safe Path is the Most Dangerous Path.**
Many companies think playing it safe is the best move. In reality, taking risks is the only way to stay ahead.
🔹 In the story:
<font color = "#e0d463" > **Low Points Outcome:** </font> Maya played it too safe, waiting too long to act—leading to failure.
<font color = "#e0d463" > **Mid Points Outcome: ** </font>She took some action but wasn’t bold enough, keeping VisionX afloat but not ahead.
<font color = "#e0d463" > **High Points Outcome: ** </font>She took decisive, calculated risks, leading to VisionX dominating the market.
**🔹 Real-world Example: Netflix vs. Blockbuster**
Blockbuster played it safe, keeping physical stores while Netflix took bold risks with streaming. Blockbuster hesitated, while Netflix led—and won. Blockbuster is gone. Netflix is a media giant.
<font color = "#e0d463" size = "6pt"> **🔥 Final Leadership Takeaways 🔥** </font>
**1️⃣ VUCA is a leadership tool—not just a problem to deal with.**
✔️ Use Volatility to drive urgency and innovation.
✔️ Cut through Uncertainty with data and strategic clarity.
✔️ Simplify Complexity by prioritizing key areas.
✔️ Use Ambiguity as an advantage—trust your intuition and act.
**2️⃣ Decisiveness is more important than certainty.**
✔️ The best decision is the one made in time.
✔️ If you wait too long, your competition will decide for you.
**3️⃣ Indecision is worse than failure.**
✔️ You can recover from mistakes, but you can’t recover from stagnation.
**4️⃣ Success requires bold leadership.**
✔️ Playing safe is the fastest way to lose.
✔️ If you want to lead, you need to make bold, forward-thinking moves before your competitors do.
<font color = "#e0d463" size = "6pt"> **🚀 FINAL THOUGHT FOR THE READER:** </font>
“Leaders don’t wait for clarity—they create it. The future belongs to those who act before the competition does.”
[[Main]]
<div style="display: flex; align-items: center;">
<img src="https://hwlifecoaching.com/wp-content/uploads/2024/12/HW-New-Logo-768x168.png" width="20%" height="20%" alt="logo">
<span style="margin-left: 10px;"> <font color="#FFFFFF" size="4pt">
<a href="https://www.hwlifecoaching.com" style="color: #FFFFFF; text-decoration: none;"> Harvest & Wealth Consultancy</a>
</font>
</span>
</div>